Trade Me Insurance's Overall Customer Review:
Sometimes houses burn down, they get flooded, they get vandalised. House insurance is your ticket to peace of mind and security, even when everything seems to be going wrong.
You can’t predict the unexpected, but you can prepare for it. With house insurance, you can cover your house for the amount it would cost to rebuild.
You can also buy optional add-ons that will cover special features like swimming pools, and ensure you can pay for a place to live while your house is being repaired.
Wet weather got you down? We’ll cover you for water damage as a result of flooding (although you’ll need to provide your own gumboots).
Kiwis know a thing or two about earthquakes. If the big one hits and damages your home, we’ll help repair or rebuild.
In the unlikely event that some unknown scallywag intentionally damages your home, we’ll pay to repair it.
Our standard policy will cover your property for its sum insured value in the event of fire. You can also add cover for the full replacement cost, although this won’t apply if the fire is caused by a natural disaster.
Just letting you know...
There are some things your insurance policy won’t cover. For example, a house insurance policy won’t cover you for everyday wear and tear, or damage caused by pre-existing problems. We also can’t cover houses built before 1900, or that are on the Heritage List.
We can’t start new insurance policies for properties that are unoccupied, either. If you’re unsure about whether your house is eligible for Trade Me Insurance, fire up a live chat, or check out the policy doc for more details.
Here's a summary of all the features that are included in our house insurance policy, or are available as optional extras. As you can see, some features only apply to certain property types. Check out the full policy document at the bottom of this page for all the details.
We will cover you for sudden and accidental physical loss or sudden and accidental physical damage to your house up to the sum insured.
This means you’re covered for claims made against you for accidental physical damage to other people’s property as a result of an accident at your house.
Repair costs can be higher than you expect after a natural disaster, flood or storm affects a widespread area. We may bump up your sum insured by up to 10% if we find it's too low due to a rush on labour or supplies.
We'll pay up to $2,500 to repair gradual water damage from internal and hidden pipes or supply tanks, so long as the damage first occurred after your policy started.
You're covered for any loss or damage that occurs due to your house undergoing minor alterations.
We'll pay for the repairs if your house is damaged by burnout after a mechanical or electrical breakdown.
Our house insurance policies include cover for natural disaster damage above the level already provided by the EQC.
No house insurance claims in the last year? Congrats, you get a no claims bonus!
Badly damaged houses can be magnets for thieves and vandals. That's why we're happy to pay up to $2,000 to temporarily protect your property after damage or loss.
We'll pay up to $1,000 (excess free) to make your home safe again if you have reason to believe that the security of the property has been compromised - through a stolen key, for example.
We can cover rental properties for either $20,000 or six months' rent (whichever is less) if the house becomes uninhabitable as a result of a natural disaster covered by EQC.
We'll help out with the cost of cleaning and repairs (up to $25,000) if you own a tenanted property, and that property is used without your knowledge for the manufacture, storage, use or distribution of drugs.
If a single event happens and you need to claim under more than one Trade Me Insurance policy, you'll only have to pay the highest of your individual excesses.
We’ll pay up to six weeks rent (limited to $500 a week) if you have to evict tenants or if they deliberately make the house uninhabitable. This is in addition to the Loss of rent benefit.
If your house is deliberately damaged by tenants or their guests, we’ll pay up to the specified sum insured to help with repairs.
We can provide cover up to $20,000 for the home appliances, furniture, furnishings and contents that are permanently left in your holiday home.
We can provide cover for the home appliances, furniture, and chattels that are permanently left in your tenanted house. You can select the sum insured you need.
If your house is damaged by fire we'll rebuild it as it was, even if the cost is more than your sum insured. This benefit is not available for Present day value policies and excludes fire following a natural disaster.
We'll waive your excess if you make a claim for the replacement or repair of broken glass - and you’ll hang on to your no claims bonus!
We’ll extend your coverage to include damage to recreational and special features, such as swimming pools and tennis courts.
We'll add coverage for any retaining walls on your property that are not attached or integral to your house.
We'll pay to cover any temporary accommodation expenses if the house you live in is deemed uninhabitable and we’ve accepted your claim. Payment is limited to $25,000 or for six months (whichever is less).
Insurance feels simple until it's time to claim. We've made it our mission to change that.
With Trade Me Insurance, you can lodge, review and manage claims online - all from the comfort of the My Insurance hub. Just log in, tell us what happened, and we'll take it from there.
Now to the nuts and bolts: how much is house insurance actually going to cost? Let’s break it down.
Have a play around and see how changing your excess will affect your premium.
You do. It’s your responsibility to set a sum insured for your property that will cover all potential rebuilding expenses. Make sure to think this through carefully. We’re not trying to scare you, but people have been tripped up in the past after setting a sum insured that is too low for their house.
We can do, but this is an optional add-on that you’ll have to sign up for when buying your policy. If you do opt for temporary accommodation cover, we’ll pay up to $25,000 towards providing you with a short-term place to live until your house is livable again.
Can’t get enough of insurance? Check out our other offerings.